General Information

General information about Zürcher Kantonalbank.


Zürcher Kantonalbank
Bahnhofstrasse 9
P.O. Box
8010 Zurich


0844 843 823 


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Company Identification Number (UID)

UID of Zürcher Kantonalbank: CHE-108.954.607
UID of VAT-group of Zürcher Kantonalbank: CHE-116.320.184 MWST

Bank Details

Bank Clearing Number: 700
Postal Account Number: 80-151-4

Field of Activity and Supervisory Status

As an independent public law institution (selbständige öffentlich-rechtliche Anstalt) established pursuant to the laws of the Canton of Zurich and of Switzerland, Zürcher Kantonalbank conducts the typical business activities of a large universal bank. Its core business includes account management, payment services and card business, financing business, investment and asset management business, as well as securities trading and the capital market business. Moreover, it offers additional services such as leasing business as well as advisory services in financial, tax, inheritance, succession and real estate matters. To serve and advise its clients in the best possible way, Zürcher Kantonalbank uses, if appropriate and necessary, the services of its subsidiaries inside and outside Switzerland, such as fund management companies in Zurich and Luxembourg.

Zürcher Kantonalbank holds an authorisation of the Swiss Financial market Supervisory Authority (FINMA) pursuant to the Federal Law on Banks and Savings Banks (Banking Act) to operate as a bank in Switzerland. Its business operations are subject to continuous supervision by FINMA.

The contact details of FINMA are the following:

Eidgenössische Finanzmarktaufsicht FINMA
Laupenstrasse 27
3003 Bern
+41 31 327 91 00

Ombudsman proceedings

Client satisfaction is important to Zürcher Kantonalbank. Clients who are not entirely satisfied with the services of Zürcher Kantonalbank are advised to contact their relationship manager. Whenever possible, Zürcher Kantonalbank aims to find an amicable solution with the client.

Should this effort not be successful in a specific case, the client can contact the Swiss Banking Ombudsman, which is a neutral information and mediation institution that Zürcher Kantonalbank has affiliated with. As a rule, the Swiss Banking Ombudsman becomes active only after a client has submitted a complaint in writing to the bank and has given the latter the opportunity to comment or settle the matter directly.

The contact details of the Swiss Banking Ombudsman are the following:

Schweizerischer Bankenombudsman
Bahnhofplatz 9
8021 Zürich
+41 43 266 14 14 (German / Englisch)
+41 21 311 29 83 (French / Italian)

Deposit Insurance

Deposit insurance protects the credit balances of private and corporate clients in the event of a bank or securities firm’s bankruptcy. This guarantee is regulated by law. The protection is limited to a maximum of CHF 100'000.– per client and institution. Multiple accounts are added together. «esisuisse» guarantees that it will cover protected deposits as part of the self-regulation of Swiss banks and securities firms. Deposits at Zürcher Kantonalbank are covered by the deposit insurance scheme. Detailed information at

In addition, the Canton of Zurich is liable under the state guarantee for all liabilities (excluding subordinated liabilities) of Zürcher Kantonalbank if the bank's own funds are insufficient.


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Last updated: January 2023