Data Protection Websites

Information on data protection with respect to the use of our websites.

General Terms

This information supplements our data protection declaration with respect to our Bank's website ( and its sub-sites; "ZKB website").

When you visit the ZKB website our web server automatically records certain details of your visit (e.g. your IP address, the website you are visiting us from and the ZKB website you are visiting, including the date and duration of your visit). Tracking data is used to optimise the offering on the ZKB website and provide information on how you find out about our products and services and how you use them. However, it does not allow you to be identified; no personal data is processed in this respect.

Personal Data

If you provide us with your personal data (such as your name, gender, address, e-mail, telephone or fax number) via the ZKB website using a form or another method, our Bank may use this data for the following purposes in accordance with section 2.4:

  • Client and user administration
  • Internal marketing purposes and to keep you informed about our products and services
  • Technical management and development of the ZKB website

Map Services

Google Maps is used for all of the website's map services. By using these services, you accept the terms of service of Google and Google Maps as well as the privacy policy of Google and declare that you agree to Google using personal data in accordance with its privacy policy (Google Inc.).

Security of data transmission

When you visit the ZKB website your data is transmitted over the internet, an open network that is accessible to everyone. Data that you transmit to our Bank via electronic media (such as e-mail) or have transmitted to you by our Bank is generally not encrypted. This involves the following specific risks:

  • Even if the sender and recipient are in Switzerland, data may be transmitted abroad on an uncontrolled basis via countries whose data protection laws are not comparable to those of Switzerland.
  • The identity of the sender (e.g. e-mail address) and the content of the message may be simulated or otherwise manipulated by unauthorised persons.
    Electronic messages may contain malware that is executed when the message is read and may cause substantial damage. To prevent viruses we recommend using the latest versions of browsers and installing continually updated anti-virus software.
  • The exchange of information may be delayed or interrupted by transmission errors, technical faults, interruptions, malfunctions, illegal interference, network overload, malicious blocking of the network by third parties, or other deficiencies.

Last upated: January 2018