1. General
When it comes to the issue of data protection too, Zürcher Kantonalbank (the Bank) is committed to an open, transparent and customer-friendly approach. By personal data the Bank means information which relates to a particular or identifiable person. The Bank interprets processing as referring to any handling of personal data, irrespective of the means and methods used, in particular the collection, storage, use, adaptation, publication, archiving or destruction of personal data.
Additional conditions (for example general terms and conditions or terms of use) apply to certain forms of data processing, for example in the case of apps offered by the Bank such as ZKB TWINT, ZKB eBanking Mobile or the Bank’s social media presence. These are available on the corresponding websites or in the corresponding apps.
1.1 General terms and conditions of business
The provisions set forth in Art. 15 to 17 of the General Terms and Conditions (AGB), January 2022 issue, contain general references to data protection, in particular in connection with the performance of contracts.
1.2 Data security
The Bank undertakes to protect your privacy in line with the applicable laws, in particular through the rules on banking secrecy and the law governing data protection. The Bank takes numerous precautions to ensure this, such as the implementation of technical and organisational security measures (e.g. the use of firewalls, personal passwords as well as encryption and authentication technologies, access restrictions, awareness-raising and training of employees).